At Pixel Paragon, we prioritize transparency, customer satisfaction, and ethical digital delivery. Our refund policy is designed to protect both our customers and the integrity of our platform.

1. Eligibility for Refunds

We offer refunds or replacements under the following conditions:

  • Unused Keys: Eligible for a full refund within 7 days of purchase, provided the key has not been activated or revealed.
  • Invalid or Defective Keys: If a key fails to activate due to a verified issue, we will provide a free replacement or a full refund, typically resolved within 48 hours.
  • Non-Refundable Cases:
    • Keys marked as “Used” or “Activated” (as per developer or licensor policies)
    • Orders older than 7 days, unless the key is proven invalid and covered under our guarantee

2. How to Request a Refund

To initiate a refund or replacement request, please contact our support team through one of the following channels:

  • 📧 Email: [support@pixelparagonllc.com]
  • 📱 WhatsApp: [+13077769876]

Please include:

  • Your order number
  • A brief description of the issue
  • Screenshots or error messages (if applicable)

Our team will respond within 24–48 hours with next steps.

3. Refund Processing Timeline

Once approved, refunds are issued to the original payment method and processed within:

  • Credit/Debit Cards: 3–5 business days
  • PayPal: 1–3 business days
  • Cryptocurrency: Case-by-case basis, refunded at equivalent value

4. Exceptions & Abuse Prevention

To maintain fairness and platform integrity:

  • Fraudulent Claims: False or abusive refund requests will be denied, and accounts may be suspended or blacklisted.
  • Bulk Orders: Refunds for purchases of 10 or more keys require prior approval and may be subject to additional verification.

5. Our Authenticity Guarantee

Every key sold by Pixel Paragon is 100% genuine and legally sourced.
If a key is invalid due to our error, we will:

  • 🔁 Replace it immediately or
  • 💸 Refund you in full — no questions asked

6. Need Help?

For urgent issues or disputes, reach out to us anytime:

  • 📧 Email: [support@pixelparagonllc.com]
  • 📱 Phone: [+13077769876]
  • 💬 Live Chat: Available on our website.