1. Introduction

At Pixel Paragon LLC, one of our main priorities is the privacy of our visitors. This Privacy Policy describes how Pixel Paragon LLC uses and handles personal data we collect and record through our website and our official customer support channels. This policy applies to all visitors to our website with regards to the information they shared or collect in our digital services.

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. Information We Collect

We collect personal data from you when you provide it to us directly and through your use of the site. This includes:

  • Information you provide: Name, email address, billing address, and product reviews.

  • Records of interactions: Correspondence with our customer service team or interactions on social media.

  • Automated Data: Information collected using cookies and tracking technologies, such as pages viewed, IP addresses, browser information, and device details.

4. How We Use Your Information

We use your information based on how you interact with us and the permissions you give us. The purposes include:

  • To fulfill your order and deliver your digital software licenses.

  • To manage and respond to queries or complaints via our support team.

  • To improve and maintain the site and monitor its usage.

  • For security purposes and to investigate/prevent fraudulent transactions.

  • To comply with our legal and regulatory obligations.

5. Financial Security & Payment Processing

All payments on our platform are processed exclusively through Stripe, a leading PCI-DSS compliant payment gateway. Pixel Paragon LLC does not store, process, or have access to your full credit card numbers. All sensitive payment data is encrypted and handled directly by Stripe to ensure maximum security.

6. Who May Have Access to Your Information

  • Third-Party Service Providers: We share information with providers involved in processing payments (Stripe), hosting, data analytics, and email distribution.

  • Professional Advisers: Accountants, auditors, and lawyers where necessary for legal compliance.

  • Legal Authorities: When required by US law or to protect the integrity of our services.

7. Your Rights (GDPR & CCPA)

Depending on your residency, you have the right to:

  • Access, update, or request deletion of your personal data.

  • Opt-out of marketing communications.

  • Restrict certain processing activities. To exercise these rights, please contact us at support@pixelparagonllc.com.

8. Data Retention

We retain personal data for as long as necessary for the purposes for which it was collected. For example, transactional data is retained for up to 7 years to comply with US tax and legal requirements.

9. Children’s Privacy

Our services are not designed for children. We do not knowingly collect personal information from children under the age of 13.

10. Contact Information

If you have questions about this policy or need help exercising your privacy rights, please contact our Data Protection Officer:

  • Entity: Pixel Paragon LLC

  • Email: support@pixelparagonllc.com

  • Phone: (307) 776-9876

  • Address: 1309 COFFEEN AVE STE 1200, SHERIDAN, WY 82801, USA.

  • Business Hours: Monday to Sunday: 9:00 AM – 5:00 PM MST.